Shipping & Returns

Delivery designed for high-value inventory.

Review shipping, packaging, and return expectations for premium timepieces and bespoke jewellery.

Luxury fulfilment needs precision, communication, and packaging discipline. We structure delivery around insured handling and careful client contact.

Shipping approach

Orders are prepared with protective presentation packaging and shipment handling suitable for premium inventory.

Delivery timelines vary by item type, destination, and whether a piece is in stock or made to order.

Returns and special cases

Bespoke or commissioned jewellery may have different return eligibility from ready-to-ship products.

Clients should review the order summary carefully before payment, especially for appointment-led, sourced, or customized pieces.

Chat with us